Support

ICT Services

Digital access and institutional systems

Submit a Request

Services

Core ICT Services

Structured support for institutional systems, accounts, connectivity, and digital learning.

Smart Help

Official

If KIBASSIST cannot resolve the issue, you can submit a support request with the key details.

Submit a Request

Support

Provide details about the issue and the system affected. ICT will respond as soon as possible.

Full name

Role

Phone

Issue category

Urgency

System affected (optional)

Subject

Message

Attachment (optional)

PDF, images, and office documents up to 5MB.

I confirm the details are accurate and I understand ICT may contact me for clarification.

FAQ

Fast answers to common account and access questions.